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Staking Your Claim

A thief breaks into your apartment while you’re away. Your old washing machine gives out and floods your basement. You get in a car crash. None of these situations are pleasant—but your friends at CAA are always here to help you get through the stress.

Here’s what to do when you need to file an insurance claim:

Contact your insurance broker to assist you in the claims process and to advise you on coverage. Take pictures of the damage. And keep in mind it’s always a good idea to have photos to show the insurance company how your home and possessions looked prior to damage or loss. Capture images of higher-value items, such as art, jewellery, electronics and any collections. Keep receipts and manuals as proof of ownership.

Discuss the impact of the claim on your insurance premium with your insurance advisor. Some companies have a first claim forgiveness endorsement that will protect your premium from going up when you submit a first claim on your insurance policy. If you aren’t sure of the process or coverage, ask questions.

Want to discuss Home & Auto Insurance?

Book an appointment or call 1-800-552-5333 for more information.

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